Regarding Online Sales for Identity V TOKYONEO & KYOTONEO Series

關於第五人格 TOKYONEO 及 KYOTONEO 系列商品的網絡通販

Thank you for your support of Identity V's "TOKYONEO" and "KYOTONEO" series. Currently, all related products, including items that were previously sold out in pop-up stores, are available for pre-order. Interested customers can place their orders directly through the official Instagram or online store.

Thank you for your continued support of the Identity V "TOKYONEO" and "KYOTONEO" series. Pre-orders are now open for all items, including those that were previously sold out at the Pop-up Store. Interested customers can place orders directly through our official Instagram or our Online Store.

■ Pre-order Period (HK/TW Time): April 22, 2025, 19:00 – May 15, 2025, 23:59

■ Estimated Arrival Date: Early August 2025

■ Ordering & Payment Methods:

  1. Online Store: Order directly through this website. We accept Visa, Mastercard, American Express, UnionPay, and PayPal. A confirmation email will be sent automatically once the payment is processed.

  2. Instagram Inbox: Follow and message our official Instagram (@idv_neo_hkpopup/) with your desired items. Our customer service team will calculate the total and provide payment details. Accepted methods include Bank Transfer, PayMe, FPS, Alipay, and WeChat Pay.

Important Notes:

  • 📌 Blind Box/Random Items (e.g., Badges): Purchase limit of 99 units per order.

  • 📌 Standard Items (e.g., T-shirts): Purchase limit of 10 units per design per order.

  • 📌 Bonus Perk: Receive one Exclusive Postcard with any purchase of HK$60 or more.

  • 📌 Perk Limit: Each transaction is eligible for one bonus postcard only. Available while supplies last.

  • 📌 Resale Prevention: If an order is suspected to be for resale purposes, we reserve the right to cancel the order unconditionally without prior notice.

  • 📌 Shipping Schedule: Should the total volume of orders exceed expectations, shipping dates may be subject to change. Any such updates will be announced separately.

  • 📌 Rights Reserved: The organizer and authorized partners reserve the right to modify, terminate, or change the event details at any time.

  • 📌 Final Interpretation: In the event of any disputes or unaddressed matters, the organizer reserves the right of final adjustment and interpretation.